March 2020

Telemedicine Consultations

With the stay-at-home order that’s currently in place, we are offering telemedicine consults for your convenience. There will be a $47 fee for these consultations and they will take place during our normal business hours and after hours. You can schedule and pay for the telemedicine services by credit card over the phone. If any medications are required after the consultation, we will deliver them within a 5 mile radius of our hospital at no additional charge. If you are outside this radius, we can mail your medications to you or you can continue to pick them up in hospital. We are also offering curbside service, so if you’d prefer not to enter the hospital, we’d be happy to bring them out to you. As a reminder, we have an online pharmacy that you can use to get refills of medications, heartworm and flea preventions, and prescription diets. Please inquire if you’d like to schedule a consultation or have any further questions at 281-494-7700. If you are trying to reach us after hours, please call 346-208-4861.

At Critter Care Animal Hospital, we are committed to providing a safe and comfortable environment for both you and your pets. During this difficult time, we will be offering alternative services to help accommodate and best serve our clients.
We are taking several precautions with the disinfecting of our hospital multiple times daily. We are practicing regular handwashing and cleaning all surfaces between every patient. Also, if any of our employees are not feeling well or showing any signs of illness, we are ensuring they stay home and do not come in.
If your pet is sick or you have a routine appointment scheduled, we are still open during our normal business hours and would be happy to see you. We are still taking grooming, daycare, and boarding reservations if needed. We will be providing curbside drop off and pick up if you would prefer not to come into the hospital. We would be glad to see your pet as a drop off appointment and can take your payments over the phone if needed.
If you need any medication or food refills and you would prefer not to come into the hospital, we have an online pharmacy that you can use in order to get your medications delivered to your home.
Don’t hesitate to call us if you have any further questions or concerns at 281-494-7700
Sincerely,
The Critter Care Staff