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Additional Services

Interstate/International Health Certificates


A health certificate is an official document that a veterinarian fills out after performing a thorough exam on your pet. The document certifies that your pet is in good health, is free of contagious diseases and parasites, and lists all the vaccines your pet is up to date on. It also includes detailed information about your pet including their microchip information, age, breed, and test results. You can only obtain a pet health certificate from a licensed, USDA accredited
veterinarian. At Critter Care, both Dr. Carmen & Dr. Plummer are USDA Accredited veterinarians and can provide you with either an interstate or international health certificate depending on your travel destination.

It is important to fill out our health certificate preparation form as soon as you know you are traveling, as health certificates are usually only valid for 10 days. We highly recommend checking your airline’s requirements and the country’s requirements prior to scheduling an appointment.…_animal_exports_home

There is a USDA endorsement fee per certificate for cats and dogs, in addition to our veterinary fees.



We have an in-house groomer, who provides the following services on both cats on dogs from Monday to Friday:

  • Puppy Cuts
  • Full Grooms
  • Sanitary Shave
  • De-Shedding
  • Nail Trim & Nail Grind
  • Ear Plucking
  • Anal Glands
  • Tooth Brushing
  • De-Matting
  • Baths
  • Medicated Baths
  • Sedated Grooms

Behavioral Counseling


If you’re concerned about or bothered by an aspect of your pet’s behavior, we can help. Our expert can work with you and your pet to stop or change the behavior. Many aggressive, fearful, or inappropriate behaviors in dogs and cats can be modified through a combination of desensitization and counter-conditioning. These techniques can have dramatic results when applied properly. In some cases, medication can also help. Contact us for an appointment if you’d like to consult with our expert.

Microchip Pet Identification


Imagine if your dog or cat got lost. You’d want to give him or her the best chance of getting home. With microchipping, you can.

Microchipping is a safe, permanent way to identify your pet in case he or she becomes lost. A microchip, which is a tiny device about the size and shape of a grain of rice, is placed just under the loose skin at the back of the neck. When a lost dog or cat without an ID tag is found, a veterinarian or veterinary technician will use a handheld microchip scanner to check for a chip. If the pet has one, it will transmit its ID number to the scanner via a low-frequency radio wave. The veterinary hospital or shelter then calls the chip manufacturer, retrieves the pet owner’s contact information, and calls the owner.

Even the most responsible pet owners can’t always guarantee their pet won’t get lost. A leash could break or slip out of your hand, a pet could push through a screen door or window, or a contractor or friend might accidentally leave a door or gate open.

We recommend that you use a microchip, along with a collar and ID tag, to identify your pet. An ID tag is still a reliable identification method. Pets that have tags with current contact information are more likely to not end up in shelters and tend to get home faster than those without tags. However, collars and ID tags aren’t permanent and can be removed (overnight or for grooming); pets can also lose them. With a microchip, your pet will have a much better chance of being identified and returned to you. Pets without microchips that end up in shelters may be adopted out to another family or even euthanized.

Please contact us to schedule an appointment to microchip your pet. Although we hope your pet never becomes lost, we want you to be prepared. We can also suggest a plan to have in place so if your pet does go missing, you’ll be able to act quickly.

We can microchip ferrets, rabbits, birds, and other companion animals, too!

Medicated Baths


Medicated baths can help ease many skin conditions in your pet. If he or she suffers from seborrhea (a noncontagious condition that can cause skin to become dry and flaky or oily and scaly), a medicated bath can help alleviate the itching. Pets with allergies, flea infestations, and other skin issues may also find relief with a medicated bath.

We can recommend a bath after we’ve examined your pet and diagnosed the problem. Illnesses unrelated to the skin, such as thyroid disease, can also cause skin problems in pets, so we want to be sure we’re treating the root of the problem, not just a symptom. Call us so we can help your pet feel better.

Boarding & Daycare


We offer boarding for both cats and dogs who are current on their vaccines, as well as a negative fecal screening. We offer a variety of different cage sizes and runs to accommodate your pet’s size. We also provide doggy daycare for dogs who are neutered or spayed with a good temperament. Daycare is provided Monday through Friday during our regular business hours. This is also a service you can add to your dog’s boarding reservation to ensure socialization and playtime during their stay. We provide your pet with the following:

  • Blankets
  • Bed
  • Bowls
  • Toys

We can provide your pet with a gastrointestinal-friendly diet at an extra cost if you don’t bring your pet’s regular diet from them during their stay. If your pet is on medication, we are happy to administer them at an additional cost as well. Any medical procedures, baths, grooming, etc, can be done while your pet is boarding with us. Pricing is based on your pet’s weight and is charged on a nightly basis. If you pet boards with us longer than 10 days, they will receive a complimentary bath.