About Us

Critter Care Animal Hospital History

Critter Care animal Hospital opened it’s doors in 1998. It is a full service veterinary hospital for small animals: dogs, cats and small mammals. It is owned by Dr Amna Plummer, with Dr Keidra Carmen joining the staff in 2010. Each veterinarian brings a unique talent to the hospital.

Our Mission:

To be the best pet hospital in our community as judged by our staff, clients and peers and measured by our client satisfaction and their pet’s health.

Dr Amna Plummer

Dr Amna Plummer was born and raised in the Houston area. She attended the Debakey High School for Health Professions where she graduated in 1990. After she graduated from Spelman College with a BS in Science/Pre Medicine in 1995, she went onto Tuskegee University and received her Doctorate in Veterinary Medicine in 2000. While employed at The Veterinary Emergency Referral Group, she worked part time at Critter Care Animal Hospital (CCAH) and purchased the hospital in 2004 from the late Dr Katherine Kellner. Her previous experience in the EC gives her practical and experienced talent for internal medicine and emergency care at CCAH. She also enjoys time with her family, horseback riding, traveling to places far away, as well as those close to home and outdoor activities.

Dr Keidra Carmen

Dr Keidra Carmen was born and raised in the Houston, TX area. She graduated from Texas Southern University in 2001 with a BS in Biology. She went on to receive her Doctorate of Veterinary Medicine in 2008 from Tuskegee University. In 2010, Dr Carmen brought her love and talent for surgery to Critter Care Animal Hospital, where her expertise gives another depth to the practice and advantage to our clients. Her hobbies include outdoor activities and spending time with her family.

Staff

Ellie Miller

Groomer

My whole life I have loved working with animals and began volunteering at local animal shelters when I was in elementary school. I have over 14 years of professional grooming experience working with dogs, cats, and the occasional reptile or small animal. I started grooming Miniature Schnauzers in high school and soon realized grooming was a perfect fit. One of my favorite parts of grooming is creating the amazing before and after transformations. I love getting to know each pet’s unique personality and developing strong relationships with their parents. I currently own terriers, a border collie, and various reptiles/fish. I enjoy spending time with my family and on the weekends, I compete in flyball, Dock Diving, and barn hunt trials with my dogs. I can’t wait to meet you and give your furry friend a spa day.

Grooming is offered at Critter Care Monday through Friday. Your pet must be up to date on all vaccines and have a negative fecal screening to be groomed at our facility. Grooming prices for both dogs and cats start at $65 and up. We do offer sedated grooms for those pets who need it.

Registered Patients can fill out pet medication refill forms at Request Refills.
To facilitate a quicker check-in for you and your pet, we recommend filling out the forms needed prior to your appointment with us. If you have never been to Critter Care Animal Hospital before, we ask that you fill out our New Client & New Pet forms. If you have a boarding or grooming reservation with us, we ask that you fill out a consent form. Your responses will be sent to us automatically.

Boarding Consent Form

Grooming Consent Form

New Client Form

New Pet Form

Health Certificate Preparation Form

Pet Appointments:

Our patients are seen by appointment only. We can accommodate walk-ins as time allows. If you are going to be late or need to reschedule an appointment, please give us a call as soon as you know so we can take care of your pet’s needs.
We recommend that our clients discuss charges before services are rendered. We are always happy to make you a detailed estimate if cost is a concern. You will be asked to fill out forms according to your wishes when you drop your pet off for routine or more involved services.

Vaccination and Parasite Checks:

All boarding, daycare and grooming must be current on vaccines, and fecals. The pet’s veterinarian (Dr Plummer or Dr Carmen) can exempt a pet from certain vaccines based on lifestyle and age, but it must be noted by the veterinarian.

Patients admitted with vaccines or parasite exams from another veterinarian clinic MUST have that information upon hospital entry or the pet will be vaccinated with all hospital-required vaccines at the owner’s expense, at the time of admittance. All pets with obvious external parasites (ticks, fleas, lice, fungus, and mange) will be treated at the owner’s expense to keep all our other patients protected.

All pets must be on a leash or in carriers upon entrance into the reception area of the clinic. This is for the well-being of all pets and their owners alike. Aggressive pets may be asked to wait in their vehicle or outside the hospital until an exam room becomes available.

Payment Options:

We accept cash, VISA, Master Card, American Express, Discover and Debit Cards. We impose a SVC fee of 3.5% on the transaction amount on visa, mastercard, discover, and American express credit card products. We do not surcharge debit cards. For those unexpected emergencies, we also accept Care Credit. We recommend Pumpkin Pet for those who seek health insurance for their pets so that those unexpected costs can be cared for without financial burden to our clients.
Information about Care Credit and Pumpkin Pet can be found at our reception desk.

Coming Soon…